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SOS Reviews Programs

Reviews are important. They help customers decide on whether to use your services. They provide social proof that your business is credible and trustworthy. And, most importantly, they improve your SEO and help your business get noticed online. Protecting your online reputation is paramount to your business' success.

Potential customers are looking at your reviews. You should, too.

90%

of customers read online reviews before calling a business for services

92%

of customers will use a local business if it has at least a 4-star rating

88%

of customers trust online reviews as much as personal recommendations from friends

86%

will hesitate to purchase from a business that has negative online reviews

View Source

Reviews Management Program (RM)

Using the SOS Reviews App as a part of the Reviews Management system, you'll have an efficient way to capture reviews from customers while technicians are on site. Customers can choose to leave a review on Google, Facebook, Yelp, or your website. No matter where they choose, all your reviews will be recorded and viewable in the SOS Reviews Management dashboard system and the integrated Heat Map shows potential customers that you perform work in their neighborhood. The Reviews Management System from SOS puts you in charge of your business's reputation.

Reviews Integration Program (RI)

In contrast to our full-featured Reviews Management (RM) system, SOS now offers a ramped down version of our Reviews Program called the Reviews Integration (RI) system. The RI system lets you capture reviews from Google, Facebook, and Yelp and consolidate them in one place on the reviews page of your website. The setup is fast and easy, and includes a more prominent graphical display of all your reviews on both your homepage and the reviews page of your website. SOS provides a more simplistic approach for getting all of your reviews in one place.

Reviews Programs Cost Comparison

Cost comparison between RI and RM systems

Feature Comparison

Homepage Featured Reviews Widget

Reviews Integration (RI) and Review Management (RM)

Both the RI and RM systems include a featured reviews rotator on the homepage of your website.Customers visiting your site can instantly scroll to see reviews that your company has received through your website and on 3rd-party sites such as Google, Facebook, and Yelp.

Featured Reviews rotator on website example

ELSEO Pages

Instead of the default ELSEO page, dealers with the RM system have enhanced ELSEO pages displaying location-specific reviews for the ELSEO town. Additionally, job site visit photo-check-ins generated through the SOS Reviews App display on the page so customers can see work you’ve done in their area.

Reviews Integration (RI)

RI Reviews page example

Includes:

  • Default ELSEO page

Reviews Management (RM)

RM ELSEO page example

Includes:

  • Enhanced ELSEO pages wth integrated heat maps showing work completed, location-specific reviews, and job site visit check-ins

Enhanced Reviews Page

Whereas both the RM and RI systems display larger enhanced graphics from Google, Facebook, and Yelp and allow customers to leave new reviews using the “Write A Review” button, the RM system also displays a ‘heat map’ feature showing pins for job site visits and reviews. In addition, with the RM system you’ll have an opportunity to view, manage, and approve all of your reviews prior to their display on the website. The RI system will integrate reviews from 3rd party platforms like Google, Facebook, and Yelp but reviews cannot be managed and the integrated heat map feature is disabled.

Reviews Integration (RI)

RI Reviews page example

Includes:

  • Enhanced reviews display
  • Large 3rd-party review site graphics
  • Button allows users to leave new reviews on the website

Reviews Management (RM)

RM Reviews page example

Includes All Reviews Integration Features PLUS:

  • View, manage and approve all your reviews from one easy-to-use dashboard
  • An integrated heat map showing neighbors you've serviced and location-specific reviews

Mobile Reviews App

Reviews Management (RM) Only

The RM system also comes with a mobile app that provides any easy way for your service team to ask for customer reviews, log & photograph job site visits, and manage interactions with your customers. And with an UNLIMITED number on users and technicians and NO additional usage fees, the Mobile Reviews App provides complete control over your business’ reputation.

Includes:

  • Add and manage all customer data and communications
  • An integrated heat map showing neighbors you've serviced and location-specific reviews
  • Receive reviews on location before leaving a job site
  • Drive traffic to your website and increase your SEO positioning
SOS Reviews App homescreen
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